Customer Notice 6/01/21
Update
Wirral Leisure Services are now closed temporarily.
Due to the latest national lockdown instructions announced by the UK Government all Wirral Leisure Centres have temporarily closed their doors again from Tuesday 5th January.
The latest restrictions have resulted in the closure of all Leisure Centres, Gyms, Pools, Indoor & Outdoor Classes, Football Pitches and all other Outdoor Activities. All four municipal golf courses (Hoylake, Arrowe Park, Brackenwood and The Warren) and Wirral Sailing Centre & West Kirby Marine Lake are also closed.
West Kirby Concourse, Europa Pools, Guinea Gap and Wirral Tennis Centre are now closed temporarily. Leasowe, Oval and Woodchurch Leisure Centres also remain closed to customers as they are being used in response to the Coronavirus Pandemic.
Swimming lessons are no longer able to resume as planned. All customers who have recently booked onto the new programme of swimming lessons or who have a block booking on the outdoor football pitches will be guaranteed their booking when facilities reopen and activities recommence.
Invigor8 Memberships and Subscriptions
All subscriptions that have been reinstated, including Invigor8 memberships and Swim Wirral lessons, will automatically be frozen from Tuesday 5th January meaning that no further direct debit payments will be taken. Cash subscriptions, including annual memberships and three-month licenses, will be extended in line with the closure period. This process is automatic and there is no need for customers to contact us for this process to be completed. Customers will be notified when facilities are able to reopen and will be provided with details of how to reinstate.
Free Online Fitness Sessions
A wide range of free online exercise classes will continue to be available through the Invigor8 Facebook page with over 30 classes each week to choose from including HIIT, Body Conditioning, Revolutions and Yoga. A weekly timetable of online classes is available here. Classes are recorded live by our fully qualified Invigor8 Fitness Team and are saved and available to view in the video library on the page at any time.
Contact us
Customers can contact the central leisure team with any queries by email at bookingsandinformation@wirral.gov.uk or by telephone on 0151 606 2010 (Monday to Thursday 9am – 7pm, Friday 9am – 5pm & Saturday to Sunday 9am – 3pm).
Don’t forget to follow us on social media and keep up to date with information.
Reopening Announcement
REOPENING ANNOUNCEMENT
We are delighted to announce that Wirral Leisure will be reopening facilities on Thursday 3rd December.
As the national lockdown ends and the borough moves into Tier 2 restrictions, a range of activities will be available to book with Wirral Leisure. Pools, gyms, outdoor facilities, exercise classes, indoor and outdoor tennis courts and outdoor football pitches will be available. All four municipal golf courses and West Kirby Marine Lake and Wirral Sailing Centre will also reopen from Thursday 3 December.
A round up of what’s available at each Wirral Leisure site from Thursday 3 December is as follows:
- West Kirby Concourse: Pool, Gym and Exercise Classes
- Europa: Pool (6 lane Competition Pool – adults only (the fun pool remains closed)
- Guinea Gap Leisure Centre: Pool, Gym and Football pitches
- Bidston Tennis Centre: Gym, Indoor and Outdoor Tennis courts, Exercise Classes and Football pitches
- Leasowe: Football pitches
- Golf: all municipal golf courses
- Sailing: West Kirby Marine Lake will be open for licence holders to launch their own craft
- Outdoor facilities are set to re-open at The Oval during the week of 14 December.
Sessions and classes can be booked from 1pm on Tuesday 1 December by telephone 0151 606 2010
Timetables and centre schedules will be available from Monday 30th November
Some centres will remain closed for leisure in the short-term as they are used in the response to the pandemic. This includes the indoor leisure facilities at Leasowe, The Oval and Woodchurch. For more information on these centres, please visit Wirral View.
BOOKINGS AND MEMBERSHIPS
All leisure facilities that reopen on 3 December will continue to operate on a pre book and pay basis only to ensure the number of people using the facilities remains at safe levels – all customers must book and pay for their session before they arrive at the centre.
Bookings can be made by phoning 0151 606 2010 from 1pm on Tuesday 1st December.
Anyone wanting to reinstate an Invigor8 membership should email bookingsandinformation@wirral.gov.uk or call the central team on 0151 606 2010 from Tuesday 1st December. The leisure team will try to complete membership reinstatements as soon as possible but this could take up to 3-5 working days depending on demand.
Strict safety measures will also be in place to keep leisure users and gym-goers as safe as possible.
NHS Test & Trace App
From today, any customers visiting a Wirral Leisure facility will be expected to register their attendance on the NHS Test and Trace APP. QR codes will be available to scan around our facilities including Leisure Centres, Golf courses, Sailing Centre and Football pitches and you will be automatically contacted if you have been in contact with someone who has tested positive for Covid 19 .
It’s simple to use, just follow these simple steps when you arrive at one of our facilities:
- Download the NHS Test and Trace App (Download ahead of your visit to save time)
- Scan the QR code on the poster displayed
Your information will help the NHS and local authorities respond quickly to outbreaks, stop the virus spreading and save lives. Social distancing and extra hygiene measures are in place as usual.
Booking is essential for all facilities, all queries can be messaged to: bookingsandinformation@wirral.gov.uk
More information is available on the NHS website here: NHS Website
West Kirby Concourse
Grange Road
West Kirby
Wirral
CH48 4HX
Main Contact Number: 0151 606 2010
